emotional intelligence Archives - Eve Poole

Is it worth being a nasty boss?

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This week I was struck by a piece in the FT arguing that “nasty leaders can be successful – if they don’t cross the line.’ The piece described some bullies who had seemingly produced excellent results, and who were not as unpopular as their behaviour might suggest. The article was careful not to suggest bullying as a strategy, of course, but the subtext is clear. If you get results, you can usually ‘get away’ with bad behaviour.

And we know this to be true, because we see it every day in our organisations, both public and private, and in politics as much as in the professions. But before you nod sadly and move swiftly on, please stop for a moment. You are being had. This is classic ‘end justifies the means’ morality, and we are so used to it as the prevailing ethical narrative that it seems irrefutable and unremarkable. Read More

Banishing Dementors with Whiskers on Kittens

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You’ve probably all seen the Daniel Goleman Emotional intelligence grid. This trusty management 2×2 is deceptively simple. For a start, as it’s usually drawn, there is just a thin black line between the sections labelled ‘self-awareness’ and ‘self-management’. In my world, this looks more like a colossal wall, with very few toe-holds. Who doesn’t like wallowing in it a bit when the car won’t start and it’s raining and someone cuts you up and you’re late and the first person you meet on the way in is somebody ghastly…? So if we’re in the market for some New Year Resolutioneering, here is my contribution to help you scale that wall. Read More