What’s on the average manager’s mind? Too much, it would appear. In one of their periodic bedroom surveys, Ashridge Business School found that managers spend fewer than 7 hours asleep at night, and this decreases as seniority increases. Match this up with a long-day no-lunch culture, and this becomes an extremely alarming statistic. 17 hours of sustained wakefulness has been shown to result in changes in behaviour equivalent to drinking 2 glasses of wine. In the UK people who’ve drunk this much aren’t allowed to drive or operate machinery, yet their equivalents are at the helm of some of our largest companies, making really scary decisions, every single day. Should shareholders be worried?
When I was at Deloitte, and a Partner fixed you with his beady eye and barked ‘Feedback – offline!’ your knees started to knock. I gather the culture at Apple was similar, if more public, and someone I know at Tesco once had his report torn in two by Sir Terry at a board meeting and was told ‘there’s your feedback’. This Apprentice-style approach seems only to be on the rise. A recent study of contract workers reports that fewer than 7% of them would consider returning to traditional employment, and I suspect this insidious ‘feedback’ culture is partly to blame. But why does feedback have to be such a negative experience? Read More