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Ashridge Archives - Eve Poole

Leadersmithing TEDx

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Here is my script for the TEDx I gave about Leadersmithing on 11 March 2017. You can also watch it here.

Hello. You’re probably wondering what’s with the pearls. Well, pearls have a dirty secret, and I’m here to tell you about it. It’s all about the pearls. So if you only remember 1 thing about this talk, remember the pearls.

Pearls are associated with such glamour, aren’t they? I inherited my first set, from a great grandmother who had been brought up at Hampton Court Palace. My second set were from Hatton Garden, given to me by my boyfriend when we worked next door at Deloitte Consulting. I bought my third set in Beijing when I took our Ashridge MBA students out there on a study trip.

But their glamour is hard-won. They have grit in their hearts. Their beauty and lustre is the result of a defence mechanism, designed to protect the oyster against a threatening irritant. I’m from Scotland, and in Scotland they don’t say ‘pearls’: they say ‘perils.’ And perils is exactly what the beauty of a pearl is bearing witness to – it owes its very existence to the oyster being in peril. Read More

Leadersmithing – TEDx Durham University

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Speech at TEDx, Durham, 11th March 2017 (watch here)

Hello. You’re probably wondering what’s with the pearls. Well, pearls have a dirty secret, and I’m here to tell you about it. It’s all about the pearls. So if you only remember one thing about this talk, remember the pearls.

Pearls are associated with such glamour, aren’t they? I inherited my first set, from a great grandmother who had been brought up at Hampton Court Palace. My second set were from Hatton Garden, given to me by my boyfriend when we worked next door at Deloitte Consulting. I bought my third set in Beijing when I took our Ashridge MBA students out there on a study trip.

But their glamour is hard-won. They have grit in their hearts. Their beauty and lustre is the result of a defence mechanism, designed to protect the oyster against a threatening irritant. I’m from Scotland, and in Scotland they don’t say ‘pearls’: they say ‘perils.’ And perils is exactly what the beauty of a pearl is bearing witness to – it owes its very existence to the oyster being in peril. Read More

Vicarious Learning

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As you know from my blog, I’m no introvert, and I’m not drawn to being a reflective learner by preference. But lots of my friends are still reading Quiet, and I know that lots of introverts hate the sort of learning that feels like making a fool of yourself in public, so I thought you’d be interested in this. Read More

Drunk in Charge? The CEO Sleep Scandal

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What’s on the average manager’s mind? Too much, it would appear. In one of their periodic bedroom surveys, Ashridge Business School found that managers spend fewer than 7 hours asleep at night, and this decreases as seniority increases. Match this up with a long-day no-lunch culture, and this becomes an extremely alarming statistic. 17 hours of sustained wakefulness has been shown to result in changes in behaviour equivalent to drinking 2 glasses of wine. In the UK people who’ve drunk this much aren’t allowed to drive or operate machinery, yet their equivalents are at the helm of some of our largest companies, making really scary decisions, every single day. Should shareholders be worried?

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The Sticker-chart Generation

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My Godson fixes me with a beady eye. “If I finish my peas, do I get a sticker?” I was on holiday, taking the twins on a Progress to meet their northern relatives, and visiting friends en route. Every fridge I saw boasted a sticker-chart, and every meal seemed to go the same way, coupled with endless negotiation about getting dressed, sharing toys, doing jobs, and behaving in general. The more enterprising children would have shocked Luther with their creativity in conjuring up fresh sticker opportunities. They reminded me of those cartoon Catholics of yore, who played the system by figuring out that sinning generates more God points than leading a blameless life, because it enables you to get grace top-ups through confession and absolution.

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Looking forward to feedback

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When I was at Deloitte, and a Partner fixed you with his beady eye and barked ‘Feedback – offline!’ your knees started to knock. I gather the culture at Apple was similar, if more public, and someone I know at Tesco once had his report torn in two by Sir Terry at a board meeting and was told ‘there’s your feedback’. This Apprentice-style approach seems only to be on the rise. A recent study of contract workers reports that fewer than 7% of them would consider returning to traditional employment, and I suspect this insidious ‘feedback’ culture is partly to blame. But why does feedback have to be such a negative experience? Read More

Dis-Honouring Sir Fred

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When I was at college, much of the discussion about careers was whether you wanted to go for the ‘ks’ or the ‘k’ – a job that paid a lot of money, or a job where you would reap the rewards of public service. Fred Goodwin chose a path that gave him both sorts of k. While he has famously hung on to quite a lot of money, last week he rather publicly lost his Honour. Read More

How to Learn

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I recently wrote a leaflet for Ashridge on how to learn, based on a combination of Ashridge’s 50 years’ experience in executive education and our recent research into the neurobiology of learning. Here are my Learning Basics and Top 10 Tips. Read More

Leadersmithing

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I suppose it is inevitable that a relatively new academic field will get rather mired in definitions and distinctions before it eventually moves on to more practical matters. While the cognitive psychologists and moral philosophers would doubtless argue that right thought leads to right action, I am rather bored of leadership being so theoretical. Leadership is a fundamentally messy activity, and research across the disciplines shows that ‘trial and error’ tends to be far better teacher than any guru in a book or a classroom. To me, the word is also problematic. Leadership feels more like title or status rather than on-going activity. So I am now going to call it leadersmithing, because it is about apprenticeship, craft, and hours of practice. Read More