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August 2012

Looking forward to feedback

By | Business | No Comments

When I was at Deloitte, and a Partner fixed you with his beady eye and barked ‘Feedback – offline!’ your knees started to knock. I gather the culture at Apple was similar, if more public, and someone I know at Tesco once had his report torn in two by Sir Terry at a board meeting and was told ‘there’s your feedback’. This Apprentice-style approach seems only to be on the rise. A recent study of contract workers reports that fewer than 7% of them would consider returning to traditional employment, and I suspect this insidious ‘feedback’ culture is partly to blame. But why does feedback have to be such a negative experience? Read More