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July 2010

Cultural Tells

By | Business | No Comments

In the US, Walmart famously has the Walmart Cheer to galvanise the workers. In the UK, Tesco has the 4 o’clock rumble, where staff down tools and take to the aisles, pulling forward produce from the back of the racks for the next wave of shoppers. As in poker, these cultural ‘tells’ often say more about a company’s values than can the most carefully crafted piece of webpage PR. Read More